Refund Policy

At Nooriik, we are committed to providing exceptional services for real estate professionals, investors, and businesses. This Refund Policy outlines the terms under which refunds may be requested, reviewed, and processed. By using our services, you agree to this policy.

1. General Refund Policy

Our refund policy varies depending on the type of service purchased:

  • Website Development Services: Due to the customized nature of our services, refunds are not provided once the project has been initiated or deliverables have been provided.
  • Subscription-Based Services: For recurring services, refunds are only available if requested within 7 days of the initial subscription payment.

2. Eligibility for Refunds

You may be eligible for a refund if:

  • You cancel the service before any work has commenced.
  • The deliverables fail to meet the agreed-upon specifications outlined in the project contract, and corrective actions are not possible.

Refunds will not be provided for:

  • Changes in your business needs or preferences after work has started.
  • Delays caused by the client, including failure to provide required information or approvals.

3. Refund Process

If you believe you are eligible for a refund, please follow these steps:

  1. Contact Us: Send an email to [Insert Email Address] with your refund request, including your name, project details, and reason for the request.
  2. Review: Our team will review your request within 5-7 business days and may contact you for additional information.
  3. Decision: We will notify you of the outcome of your refund request via email.

Approved refunds will be processed within 14 business days.

4. Non-Refundable Services

The following services are non-refundable:

  • Custom integrations or API solutions.
  • Completed website designs, maintenance, or automation services.
  • Third-party software or subscriptions purchased on your behalf.

5. Modifications to This Policy

We reserve the right to update this Refund Policy at any time. Changes will be effective upon posting to this page.

6. Contact Us

For questions or concerns about our Refund Policy, please contact us:

Nooriik
Email: hello@nooriik.com
Website: www.nooriik.com